Tech Support: Email Setup

Instructions for setting up your personal email account.

When using these directions you may notice that some settings are not listed here. Please be sure to follow these directions and only make changes to the options listed below. All other defaults are ok as is and/or not important when using email through our system.

If you have any questions or would like assistance in configuring your system, please contact us at (410) 461-5430 and we will assist you.

Outlook Express Version 6 (Windows 98, ME, 2000 and XP)

1. If this is the first email account you have created on this computer, when you start Outlook Express, it will start the Internet Connection Wizard to assist in setting up your first email account. The following instructions are the manual process for setting up an email account.
   
   
2. Start Outlook Express.
   
   
3. Click on ‘Tools’ on the menu bar.
   
   
4. Click on the ‘Accounts’ menu entry
   
   
5. Click on the ‘Mail’ tab in the ‘Internet Accounts’ window.
   
   
6. Click on the ‘Add’ button on the right-hand side of the screen, and select ‘Mail’ from the sub-menu that appears.
   
   
7. The Internet Connection Wizard will start. The first screen asks for your display name. Enter your name as you would like it to appear on your email headers, i.e., ‘Mary A. Throckmorton’. Click on the ‘Next’ button.
   
   
8. Enter your email address, i.e. ‘mthrockmorton@connext.net’. Click on the ‘Next’ button.
   
   
9. On the next screen, a POP3 server is already selected. This is correct for most email accounts. In the Incoming Mail Server field, enter ‘mail.connext.net’, and in the Outgoing Mail Server field, enter either ‘mail.connext.net’ only if Connext is your Internet Service Provider. Otherwise, you will have to enter the name of your provider’s outbound mail server. Your provider should have supplied this information to you, otherwise call their Technical Support line and ask. Click on the ‘Next’ button.
   
   
10. On the next screen, you’ll provide your email account information. Your username will already be filled in from the email address you entered back in Step 8. Check to see that this is correct, then enter your email password. Click on the ‘Next’ button.
    
    
11. Click ‘Finish’ to end the dialog. Close all windows until you are back to the Outlook Express Inbox, then hit the ‘SendReceive’ button at the top of the window. This should complete without errors. If it does not, call Technical Support, and give them the exact error message.

Microsoft Office Outlook 2003

1. If this is the first email account you have created on this computer, when you start Outlook Express, it will start the Internet Connection Wizard to assist in setting up your first email account. The following instructions are the manual process for setting up an email account.
   
   
2. Start Microsoft Outlook.
   
   
3. Click on ‘Tools’ on the menu bar.
   
   
4. Click on the ‘Email Accounts’ menu entry.
   
   
5. Select ‘Add a new e-mail account’, and click on the ‘Next’ button.
   
   
6. Select ‘POP3’, then click on the ‘Next” button.
   
   
7. Fill in the fields on the screen. Under ‘User Information’, your display name (‘Joshua Anderson’) and your email address (‘janderson@connext.net’). Under ‘Server Information’, both the incoming and outgoing servers will be mail.connext.net. Under ‘Logon Information’, your user name (‘janderson’), and password. Click on the ‘More settings…’ button.
   
   
8. Click on the ‘Outgoing Server’ tab at the top of the new window, then check the box labeled ‘My outgoing server (SMTP) requires authentication.’. Make sure that ‘Use the same settings as my incoming mail server’ is selected, then click the “OK’ button.
   
   
9. Click on the ‘Next’ button.
   
   
10. Click on the finish button.

Thunderbird v1.x

1. Click on ‘Tools’ on the menu bar.
   
   
2. Click on ‘Account Settings’ on the submenu.
   
   
3. Click on the “Add Account’ button on the lower left side.
   
   
4. The Account Wizard will start. On the first page, select ‘email account’, and hit the ‘Next’ button.
   
   
5. Fill in your name (‘Andrea Gordon’), and your email address (‘agordon@connext.net’). Click on the ‘Next’ button.
   
   
6. ‘POP’ should already be selected, just fill in the name of your Incoming email server. (‘mail.connext.net’) Click on the ‘Next’ button.
   
   
7. Fill in your user name (‘agordon’), and click on the ‘Next’ button.
   
   
8. Fill in your local account name and click on ‘Next’.
   
   
9. Click on ‘Finish’.

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